Content Analytics Intern

BJ's Wholesale Club • BJ's Club Support Center Marlborough, MA

8h • $20 - $25 • Hybrid

About The Position

BJ’s Wholesale Club is seeking a Content Analytics Intern to support our Visual Experience team within Digital & eCommerce. This internship focuses on analyzing how members engage with content across our website and mobile app and turning those insights into recommendations that shape digital content strategy.

Requirements

• Recent graduate student majoring in Analytics, Data Science, or Marketing
• Able to work hybrid schedule in Marlborough, MA
• Proficient in Adobe Analytics, PowerPoint, and Excel
• Hardworking, curious, and eager to learn
• Strong data analysis, communication, and presentation skills
• Proactive, flexible, and results-driven
• Creative problem solver

Nice To Haves

• Experience with a content analytics tools, such as Contentsquare or Glassbox , is a plus
• Experience with SQL and Tableau is a plus

Responsibilities

• Lead an individual capstone project focused on improving the measurement or performance of a key BJ’s digital content area, culminating in a formal presentation to leadership.
• Build and maintain content performance dashboards for key app and site experiences, highlighting trends and improvement opportunities.
• Analyze the performance of digital content (landing pages, banners, product content, help/tutorial flows) and identify opportunities to improve clarity, engagement, and conversion.
• Conduct competitive or benchmark reviews of digital content best practices to inform BJ’s content strategy.
• Support user journey and drop ‑ off analysis using tools like Contentsquare , Glassbox , or Adobe Analytics to uncover friction points.
• Partner with UX, Product, and Creative teams to translate data into actionable recommendations for optimizing content and experiences.
• Create dashboard templates, documentation, and playbooks that improve the consistency of future content measurement and reporting.
• Assist in building hypotheses for A/B tests and multivariate tests related to content effectiveness.
• Evaluate test results and summarize findings in clear, repeatable formats for leadership and cross ‑ functional teams.
• Able to work hybrid schedule in Marlborough, MA. Onsite Tuesday, Wednesday, Thursday.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Career Level: Intern