This important Container as a Service (CaaS) engineering role has a primary focus of supporting the container platform ecosystem at Truist. In this role you will be contributing to and supporting the corporate Enterprise Container Strategy by identifying ideas to improve system performance, efficiency, and introducing new capabilities. This includes improving/developing automation for cluster installation, system upgrades, patch management/compliance, and monitoring the health of the overall environment. Other important aspects of this role will be cluster capacity management and providing level two operational support. CAAS support engineer should be able to drive the troubleshooting calls and provide status updates to the management as needed. Require good understanding of the offline cluster deployments, image mirroring, networking concepts, storage options, encryption and security of the platform. You will also be expected to work with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing and author/edit system documentation/playbook(s). Candidates will need to able to work during one of the following shifts Early morning shift, (6:00 am - 3:00 pm ET, with 1 hour break) OR Evening shift, (2:00 pm - 11:00 pm ET, with 1 hour break) In addition to the above shifts, candidates will be part of on-call rotation, which may require to work after 11PM as needed to perform platform upgrade activities, which requires to work from 7PM EST to 6AM EST. Candidates are allowed to take comp off for any extra hours they spend for these activities.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees