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Contact Center Specialist I
Cadence Bank
-
posted 3 months ago
Full-time • Entry Level
Tupelo, MS
5,001-10,000 employees
Credit Intermediation and Related Activities
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About the position
Provide high levels of customer service to Cadence Bank customer base. This position is on-site.
Responsibilities
Answer, resolve, and/or initiate actions on customer calls into center on all products and services
Consistently achieve set performance standards for quality and productivity
Cross sell additional bank products and/or services as appropriate
Requirements
Minimum of high school diploma: one year in customer service is preferred
Excellent interpersonal and motivational skills
Innovative and highly motivated self-starter
Excellent verbal communication skills
Basic PC literacy
Detail oriented
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