Contact Center Specialist, Hourly Support 5, Facilities Lakeland
Publix•Lakeland, FL
455d•$45,000 - $62,000
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About The Position
The Contact Center Specialist position at Publix is designed to support the Facilities team by managing service requests from retail and corporate locations. The role focuses on reducing maintenance and refrigeration expenses through effective problem resolution and coordination of internal and external resources. The specialist will handle a high volume of customer interactions via phone and email, ensuring efficient service delivery and communication with vendor partners.
