Contact Center Sales Representative I

TruGreen • Melbourne, FL

397d

About The Position

The Contact Center Sales Representative at TruGreen plays a vital role in the company's success by engaging with customers to provide tailored lawn care maintenance plans. This position involves both inbound and outbound calls, generating leads, closing sales, and ensuring customer satisfaction through effective communication and service delivery. The role offers opportunities for career growth and is supported by a strong team dedicated to the company's values and customer service excellence.

Requirements

• Strong people skills to interact and engage effectively with customers.
• Excellent communication skills to convey TruGreen treatment plans clearly.
• Active listening skills to understand customer needs and provide suitable solutions.
• Sales skills, including knowledge of up-selling techniques and overcoming objections.
• Basic computer skills, including data entry and familiarity with Microsoft Word, Excel, Windows, and Outlook.

Nice To Haves

• Experience in a sales environment or customer service role.
• Familiarity with lawn care services and products.

Responsibilities

• Receive inbound calls and place outbound calls to assist customers with lawn care maintenance plans.
• Generate leads and close sales by identifying customer needs and providing appropriate solutions.
• Enter accurate data while communicating with customers to ensure proper record-keeping.
• Engage with customers to build long-term relationships and enhance customer loyalty.

Benefits

• Competitive wages with guaranteed weekly base compensation and uncapped sales commission.
• Affordable medical and prescription drug plans.
• Financial health resources, including 401k and Worker's Compensation.
• Training and development opportunities.
• Paid time off and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees