Contact Center Representative
Del-One Federal Credit Union•Dover, DE
207d
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About The Position
As the frontline of our member experience, the Contact Center Representative plays a critical role in delivering service that is consistent, efficient, and exceptional. This role goes beyond answering calls – it's about making every interaction an opportunity to build deeper relationships, uncover unperceived needs, and leave members feeling confident in Del-One as their trusted financial partner. Representatives demonstrate a proactive and intellectually curious approach to problem-solving, using internal resources, asking the right questions, and continuously improving how we do business and serve our members.
