Contact Center Representative

University Of MichiganAnn Arbor, MI
384dRemote

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About The Position

The Contact Center Representative at the University of Michigan Credit Union (UMCU) is responsible for delivering exceptional customer service to members through various communication channels, including phone, video conferencing, online banking, chat, and email. This role emphasizes building relationships with members, understanding their needs, and providing efficient solutions while working in a supportive team environment.

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