Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors. As a Contact Center Representative, you will be responsible for assisting our members with account inquiries, transactions, problem resolution, and general banking support while providing excellent member service. The ideal candidate is customer-focused, effective at addressing concerns and escalations, able to multitask, and motivated to learn, grow, and support the Contact Center team.