Contact Center Representative (Member Care Officer I)
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About The Position
We are hiring a Contact Center Representative (Member Care Officer I) who will provide courteous, confidential, and professional service over the telephone. Acts as a financial advisor who creates an exceptional Member experience by identifying and matching credit union products and services to Member needs. Member Service Hours: Monday to Friday, 9:00AM - 6:00PM & Saturday, 8:30AM – 1:00PM. Based upon business needs, this position will require flexibility to work a varied work schedule, including rotating Saturdays, during regular business hours. This position in based in Anaheim Hills CA with the opportunity to work a hybrid-remote schedule which consist of 2 days in-office and 3 days working remote from home.
