Contact Center Representative- 1st Shift Full-Time
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About The Position
Join our winning team where great careers begin. At Wawa, our Contact Center Representatives are who our store associates and customers reach out to for a multitude of needs. If you're passionate about helping our internal and external customers resolve issues, and being part of a collaborative team, keep reading. Wawa's Contact Center Representatives have opportunities to provide best in class customer experiences at every touchpoint. Our hybrid in-office work environment allows Contact Center Representatives to interact with colleagues for in-person relationship building on a regular basis and will provide opportunities to work remotely. Our Contact Center Representatives complete an interactive in-office and remote training session to learn how to resolve and at times escalate issues. Wawa provides extensive training documents, knowledgebases, as well as one-on-one coaching to support our Representatives. This is a high optics role with cross-functional interaction which can create opportunities for career growth at Wawa.
