Contact Center - Credit Card Specialist
Citizens Bank•Johnston, RI
405d
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Credit Card Specialist at Citizens Bank is a vital member of the Contact Center team, responsible for creating positive customer interactions and delivering exceptional service. This role involves assisting credit card customers with various inquiries and requests, ensuring a memorable service experience while problem-solving effectively. Specialists will engage with customers via phone and chat, addressing issues related to payments, balance transfers, rewards, and billing inquiries, while also promoting relevant banking products and services.
