CONTACT CENTER ASSISTANT MANAGER

Charter Oak Federal Credit UnionWaterford, CT
21d

About The Position

The Credit Union is interested in hiring a Contact Center Assistant Manager. The Contact Center Assistant Manager is responsible for supporting the Contact Center Manager in the administration and supervision of all Contact Center activities within established guidelines. The Contact Center Assistant Manager will support the Contact Center Manager to ensure that APEX goals for Achieving Performance Excellence are met for their office.

Responsibilities

  • supporting the Contact Center Manager in the administration and supervision of all Contact Center activities within established guidelines
  • support the Contact Center Manager to ensure that APEX goals for Achieving Performance Excellence are met for their office
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