Contact Center Agent
Srp Federal Credit Union•North Augusta, SC
429d•$37,960 - $43,534
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About The Position
The Contact Center Agent is responsible for selling and cross-selling Credit Union services to both current and potential members, utilizing a member benefit-based approach. This role requires compliance with Credit Union policies and involves processing member transactions, resolving inquiries, and contributing to team goals and performance metrics. The agent will also participate in ongoing training to maintain product knowledge and assist members through various communication channels.
