Contact Center Agent Tier 2
Comerica•Farmington Hills, MI
459d
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About The Position
The Contact Center Agent Tier 2 position at Comerica Bank is focused on delivering exceptional customer service in a high-volume call environment. The role involves handling inbound and outbound calls, resolving customer inquiries related to banking services, and ensuring compliance with relevant regulations. Agents are expected to meet customer satisfaction goals while managing a structured work schedule that may include overtime and weekend shifts.
