Contact Center Account Specialist - Remote!
Citadel Federal Credit Union•Exton, PA
465d•Remote
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About The Position
The Contact Center Account Specialist is responsible for delivering exceptional customer service through various communication channels, including phone, email, and chat. This role involves promoting and selling Citadel's products and services while ensuring customer satisfaction and trust. The position requires the ability to manage customer inquiries, provide technical support, and cross-sell products effectively, all while maintaining confidentiality and compliance with relevant regulations.
