Consumer Success Ops & Strategy Summer 2026 Internship

Verizon Communications • Basking Ridge, NJ

97d • $23 • Remote

About The Position

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Join a program that's been recognized with awards such as WayUp's Top 100 Internship Programs, and RippleMatch's Campus Forward Award. You'll be front and center, hands-on and contributing your creative energy, and the skills and experiences you've gained in your degree program to high-impact projects from the moment you arrive through the course of this 10-week experience. You will take part in meaningful work and real-life projects within the Consumer Customer Success Operations & Strategy Organization that will help you grow both professionally and personally throughout the program.

Requirements

• Currently enrolled in a Bachelor's degree program majoring in Information Technology, Computer Science, Engineering, or a related major.
• Expected graduation date between December 2027 and June 2028.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.
• Willingness to work in Basking Ridge, NJ or Irving, TX.
• Ability to participate in a hybrid 10-week internship from June 2026 to August 2026 working a full-time schedule.

Nice To Haves

• Excellent analytical and strategic thinking skills.
• Proficiency in data visualization & analytics tools (Looker, Qlik, Tableau, Google Sheets, Excel).
• Experience with project management tools (Jira, Smartsheets).
• Project experience and/or coursework in system testing, data analytics, product management.
• Adaptability, time management, collaboration, strong leadership, presentation and technical skills.

Responsibilities

• Lead the end-to-end management of 2-3 key strategic initiatives, ensuring they are delivered on schedule, within scope, and to the highest standard.
• Translate high-level business goals into actionable project plans, defining milestones, identifying resource needs, and managing cross-functional dependencies.
• Serve as the primary point of contact for project stakeholders, providing concise, regular updates on progress, risks, and outcomes to the leadership team.
• Proactively identify needs and timelines, facilitating and helping prioritize needed stakeholders and work tracking.
• Write complex, logic-driven formulas and create multi-step automated workflows in Smartsheet.
• Exercise familiarity with REST APIs to write basic scripts in Python or JavaScript.
• Utilize experience with Business Intelligence (BI) tools to build interactive dashboards.
• Use basic understanding of data concepts like data mapping and primary keys.

Benefits

• 401(k) Savings Plan with a dollar-for-dollar company match on the first 6% of contributions.
• Holiday pay, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Telecommunications
• Education Level: Bachelor's degree