Consumer Sales Representative

Churchill Downs Incorporated • Louisville, KY

117d

About The Position

Churchill Downs Racetrack (CDRT), the world’s most legendary racetrack, has been the home of The Kentucky Derby since 1875. Located in Louisville, CDRT features a series of themed race days during Derby Week and conducts Thoroughbred horse racing during three race meets in the Spring, September, and Fall. CDRT is looking for future stars in our Sales & Service department, specifically for a seasonal position that will begin upon hire and last for one year with successful performance. This role is a phenomenal launching point to begin a career in sports ticket sales, where you will be making and taking phone calls, attending events, and developing relationships while providing outstanding customer service.

Requirements

• Strong work ethic and a desire to build a career in professional sports.
• Proficient in basic software programs.
• Creative and enthusiastic with excellent interpersonal skills.
• Available to work race days and special events.
• Willingness to work long hours, evenings, weekends, and holidays.
• People-oriented, able to multi-task, organized, motivated, and detail focused.
• Prior interaction with the public and/or working knowledge of the horse racing industry preferred.
• Proficiency in Microsoft Office and other related software.

Nice To Haves

• Bachelor’s degree (B.A.) from a four-year college or equivalent combination of education and experience preferred.

Responsibilities

• Complete 150 tasks per day to qualify and sell Kentucky Derby & Kentucky Oaks tickets, Day at Race Ticket or Group Sales.
• Manage relationships of the ticket package accounts they qualify and/or personally sell.
• Be available to work some evenings, weekends, race days, and all of Derby Week.
• Answer phone calls regarding ticketing questions, parking, customer service, and qualify leads for Groups, Premium and Luxury Sales teams.
• Renew, service, and maintain current accounts as needed.
• Participate in ongoing touchpoint plan with accounts as needed.
• Leverage current account base to secure referrals for additional tickets, group outings, and suites.
• Prospect and cold call on leads outside of the current base.
• Assist with the Kentucky Derby, Kentucky Oaks, & CDRT General Sales & Service Lines daily.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees