Consumer Sales Associate

Peloton

1d•Remote

About The Position

As a Peloton Consumer Sales Associate, you will focus on achieving and exceeding sales goals that result from inbound lead generation and an existing customer database. You will educate and thoughtfully guide members through the Peloton buying experience while ensuring the highest level of quality, customer care, and integrity.

Requirements

A solid history of meeting and exceeding sales goals
Self-motivated and driven individual - not satisfied with the status quo
Proactive, never fail attitude/ability to work and motivate yourself independently while also working collaboratively and non-competitively with teammates
Positive and upbeat phone skills, excellent listening skills, and solid writing skills
Experience with lead qualification and objection handling
Time and sales pipeline management
Proficiency with MS applications (Word, Excel, etc), Apple Products, Customer Relationship Management (CRM)
Demonstrated passion for fitness and wellness
Must be able to work nights, weekends, and holidays

Responsibilities

Achieve monthly, quarterly, and annual personal and team sales goals
Maintain a consultative selling approach by following Peloton's sales methodology - selling Peloton’s core product, accessories, and ancillary product offerings (i.e., warranties) to new leads and existing bike owners
Manage inside sales process from lead to close
Actively monitor inbound sales phone calls, web leads, and web chat for lead generation
Provide timely and accurate response and follow-up with all sales leads
Collaborate on lead generation and sales with Customer Experience and Marketing, as needed
Daily planning to improve sales activities including phone, email, chat
Prepare and present appropriate sales proposals
Effectively utilize Peloton CRM system (Salesforce) to track and monitor personal and lead activity, lead dashboards and reports, call lists, and more
Serve as product expert by providing up-to-date product information