Consumer Retail Marketing – Vice President, Process & Program Management

JPMorgan Chase

89d

About The Position

As a Vice President, Process & Program Management, you will identify and assess operational risks, then design, test and evaluate controls. You will also partner on cross-departmental initiatives and process engineering and implement sustainable solutions with transparent, executive-ready reporting. You will champion personal accountability, delivering results, and talent development.

Requirements

• 7–10 years in marketing project/program leadership, portfolio management or control oversight in a fast paced environment.
• Ability to manage multiple projects / programs simultaneously with equal success and deliver results
• Proven problem-solving, strategic thinking and strong curiosity for operational processes - rapid learning agility required
• Exceptional written/verbal communication, tailored to executive and technical audiences
• Strong organizational skills; thrives under pressure with a strong sense of urgency
• Demonstrated cross-functional leadership and collaborative mindset
• Proficient in Microsoft 365; familiarity with LLM-based tools/AI platforms preferred

Nice To Haves

• Bachelor’s degree or equivalent experience

Responsibilities

• Align portfolio to strategy, manage interdependencies and optimize resource allocation
• Lead change management: guide stakeholders, drive tool and process adoption and realize/report benefits
• Establish governance: define decision rights, stage-gates and deliver executive dashboards
• Oversee risk and issue management: prioritize risks, develop mitigation plans, resolve issues
• Ensure quality: set standards, plan assurance activities and perform quality control
• Monitor marketing initiatives: evaluate control effectiveness, maintain an exam-ready environment
• Drive continuous process improvement for operational efficiency and speed to market
• Communicate project status clearly and promptly under tight deadlines

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Bachelor's degree