Consumer Relations Specialist

Nathan & Nathan•Birmingham, AL

5d•$17•Onsite

About The Position

Nathan & Nathan PC is growing! We are a family-owned creditors rights law firm in search of full-time Consumer Relations Specialists to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast-paced call-center environment.

Requirements

You have outstanding communications skills and are a great listener
You have empathy for others
You are a problem solver
You are super organized
High school or equivalent (Preferred)
Customer service: 1 year (Preferred)

Responsibilities

Resolve calls and negotiate best solutions for consumers and clients in a challenging environment.
Able to follow instructions and make educated decisions based on training and position knowledge.
Must follow and fully comply with all Federal, State and Local collection laws and practices.
Meet and exceed all production goals.
Must pass continuing education/training evaluations.
Perform other duties as assigned.