Consumer Relations Specialist - Bilingual

Nathan & Nathan • Birmingham, AL

4d • $18 • Onsite

About The Position

Nathan & Nathan PC is growing! We are a family-owned creditors rights law firm in search of full-time Consumer Relations Specialists - Bilingual to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast-paced call-center environment.

Requirements

• You have outstanding communications skills and are a great listener
• You have empathy for others
• You are a problem solver
• You are super organized

Responsibilities

• Resolve calls and negotiate best solutions for consumers and clients in a challenging environment.
• Able to follow instructions and make educated decisions based on training and position knowledge.
• Must follow and fully comply with all Federal, State and Local collection laws and practices.
• Meet and exceed all production goals.
• Must pass continuing education/training evaluations.
• Perform other duties as assigned.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED