Consumer Relations Co-op

Boston Beer • Boston, MA

2d • $18 - $20 • Onsite

About The Position

We are currently hiring for our next Communications Co-Op at our office in the Seaport District of Boston, MA. This position is from July 2026-December 2026. What You'll Brew: Support the Boston Beer Company communications team including external, internal and consumer communications Manage the day-to-day responses to drinker contacts across all brands using CRM system Answer consumer inquiries by email promptly and thoroughly in a friendly and courteous manner Write and maintain brand messaging for drinker-facing communications Assist in regular data mining and brand insights reporting Prepare and send mailers to media and drinkers including but not limited to: product samples, refund checks, swag, etc. Build media lists, editorial calendars, pitch materials, research backgrounders, and provide general PR support for brand leads Attend team, department and cross-functional meetings for exposure to other areas of the business and stretch opportunities as desired

Requirements

• Must be currently enrolled in Bachelor’s Degree program
• Valid Social Security Number needed by first day of employment
• Must be able to commute daily to the Boston Design Center in the Seaport District of Boston, MA.
• Candidate must be confident, collaborative, solutions-oriented and self-starter who is an adept multi-tasker with the ability to prioritize effectively
• Strong written and verbal communication skills
• Prior professional experience is required, preferably with some customer service experience
• Sound judgment and risk assessment skills
• Good team player: you will interact with many people in the company, and we are the voice of the company.
• A willingness to learn about Boston Beer Company products and history

Nice To Haves

• Course work and interest in Marketing, Communications, Public Relations, or similar
• Working knowledge of Excel, Word, PowerBI, PowerPoint, and Outlook

Responsibilities

• Support the Boston Beer Company communications team including external, internal and consumer communications
• Manage the day-to-day responses to drinker contacts across all brands using CRM system
• Answer consumer inquiries by email promptly and thoroughly in a friendly and courteous manner
• Write and maintain brand messaging for drinker-facing communications
• Assist in regular data mining and brand insights reporting
• Prepare and send mailers to media and drinkers including but not limited to: product samples, refund checks, swag, etc.
• Build media lists, editorial calendars, pitch materials, research backgrounders, and provide general PR support for brand leads
• Attend team, department and cross-functional meetings for exposure to other areas of the business and stretch opportunities as desired

Benefits

• Our people are our most important “ingredient.” We not only have to hire the best, but we reward, develop, and retain them too.
• We also have a variety of benefits for our Co-ops including paid sick time, 401K program, Employee Assistance Program (EAP, pre-tax deductions for MBTA passes, and worker’s comp.
• Not to mention, brown bag lunches with senior leadership, assigned mentors, and social events with other co-ops.
• Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce.
• In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [email protected] for assistance.

What This Job Offers

• Career Level: Intern