Consumer Personal Loan Collections Specialist
KeyBank•Brooklyn, OH
439d•$49,920 - $52,000
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About The Position
The Consumer Personal Loan Collections Specialist at KeyBank is responsible for assisting clients with non-real estate consumer loans who are experiencing financial difficulties. This role involves engaging with borrowers to understand their situations, providing options for resolving delinquency, and ensuring compliance with relevant regulations. The specialist will utilize a "One Call Resolution" strategy to address borrower needs effectively while maintaining high standards of customer service.
