Consumer Medication Coordinator

UnitedHealth Group • Carrollton, KY

290d • $19 - $38 • Onsite

About The Position

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. The Pharmacy Medication Coordinator position is an essential role that impacts the lives of an underserved population that needs a voice. This onsite position is a liaison between a partner clinic and a Genoa mental health specialty pharmacy.

Requirements

• Active and unrestricted Pharmacy Technician License for the state of Kentucky OR ability to obtain within 30 days of start date
• 6+ months of experience as a Pharmacy Technician
• Access to reliable transportation & valid US driver's license

Nice To Haves

• National Pharmacy Technician Certification
• Sales or marketing experience

Responsibilities

• Communicates with all consumers of the mental health center regarding the medication services Genoa provides
• Recruits and enrolls consumers utilizing enrollment forms and copy the consumer's insurance card
• Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
• Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
• Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
• Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
• Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
• Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
• Medication delivery when needed and appropriate. (Only applicable in states that are allowed)
• Checks for expiration dates (both on consumer's medications as well as house account products/standing order meds)
• Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)
• Checks for discrepancies (dose changes, discontinued medications, etc.)

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed