Consumer Mass Market Deposits Executive

Wells Fargo Bank•Charlotte, NC

25d

About The Position

Consumer & Small Business Banking (CSSB) Consumer and Small Business Banking (CSBB) provides financial services to consumer banking, consumer lending, and small business customers through over 4,300 retail bank branches and more than 11,000 ATMs in 36 states and the District of Columbia, as well as through 20 customer service centers. CSBB is focused on continuously improving our customer satisfaction, by simplifying our products, pricing and processes and targeted innovation at scale. The Role This Executive will have end-to-end accountability for the mass market deposit portfolio which responsible for the segment based product value proposition for Consumer to include, Low Mass, Mass and Overdraft services.

Requirements

8+ years of Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of Management experience

Nice To Haves

15+ years’ experience in product development and product management
Experience developing and managing Consumer Deposits products in large scale organizations
Experience navigating a large complex matrixed organization
Expertise, experience, and deep understanding of Consumer Banking
Proven effectiveness in working with and influencing all levels of management across multiple areas within the line of business, and across the Enterprise
Direct experience interacting with and influencing Senior level executives
Strong relationship management and proven leadership skills, with solid conflict management, negotiation, and organizational effectiveness techniques
Exceptional risk management and compliance knowledge and skills

Responsibilities

Lead a team of product managers while continually developing and guiding a culture of talent development to meet business objectives and organizational goals
Build and execute, in close collaboration with Marketing, Digital, and Branch leadership, strategies that enable long-term sustained customer growth
Deliver segment-based product development and innovation that increases profitability, drives deeper Consumer relationships with Wells Fargo, and responds to the evolving needs of customers and competitive landscape
Have direct accountability for specific financial outcomes of the deposit business which includes net interest income, fee revenue, and expenses
Define and execute, in close collaboration with agile product delivery and technology teams, on a multi-quarter product development roadmap
Establish and maintain strong relationships with critical stakeholders across Marketing, Digital, Branch, Legal, Compliance, and Risk
Regularly conduct market research to identify opportunities, trends and competitive landscape within the consumer segments. This also includes recurring analysis and monitoring of customer data and behaviors.
Monitor regulatory changes and ensure product offerings comply with financial industry regulations while also ensuring that all product strategies and implementation are completed within Risk and Control guidelines