Consumer Loan Underwriter

Hanscom Federal Credit Union • Littleton, MA

3h • $28 - $35 • Hybrid

About The Position

It’s an exciting time to be at Hanscom Federal Credit Union!

As a member of our Consumer Loan Department, you will join a dynamic team of
purpose-driven individuals committed to delivering exceptional service to our
members.

Who we are – Hanscom Federal Credit Union

Members-first – our members are our top priority. We make business decisions
with our members at the top of mind.
Integrity – we’re honest and committed to doing what’s best for our members
and our company. What is right isn’t the same as what is easy.
Teamwork – we are in this together and we all benefit from our success.
Innovation – we identify new ideas for processes or products that will lead
to positive changes and take the initiative to implement the changes.
Empathy – we understand that communication starts by listening, understanding
diverse perspectives, and caring about others’ sustained success.

Who you are – Consumer Loan Underwriter

You are a dynamic, detail oriented, intuitive person with the ability to develop
relationships, build rapport and become a trusted team member. You are able to
provide everyone you assist or support with a high level of service, have strong
organization and multi-tasking skills, and are searching for a rewarding career
where you are valued and respected.

Requirements

• Strong desire to work in a purpose-driven organization
• 3-5 years consumer loan underwriting experience
• Associates degree or equivalent in consumer lending
• Must have strong organizational, analytical and member service skills
• Knowledge in underwriting consumer loans
• knowledge of consumer lending regulatory compliance
• Familiarity with standard concepts, practices and procedures within the consumer lending and indirect lending industry
• Ability to work independently in a high-volume application environment

Responsibilities

• Have a full understanding of all consumer lending underwriting criteria including auto loans, personal loans, credit cards, and reserve lines of credit.
• Analyze employment profile, credit history and strength, collateral, and all other information pertinent to the credit decision process on each credit application.
• Calculate disclosure requirements and instructions for loan closings. Follow the guidelines of risk-based pricing. Maintain a balance between efficiency, service and accuracy.
• Be proficient in analyzing application information for accuracy and completeness. Be proficient in identifying information provided by dealers that may be inconsistent.
• Be proficient in underwriting the self-employed borrower and evaluating said proof of income.
• Evaluate and verify the accuracy of the loan product and pricing for each loan. Identify all possible counteroffer situations to ensure the applicant’s options are fully determined and that fair lending was applied in all cases.
• Approve loans within restricted guidelines and authority. Deny unqualified loan applications and/or suggests alternative courses of action. Request co-signer/guarantor if necessary. Follow Credit Union procedure for withdrawing and declining loan application.
• Actively cross-sell Credit Union products and services including GAP, MBP, and Payment Protection.
• Condition loans for approval if necessary, providing stipulations as needed to support loan documentation and quality.
• Have a full understanding of account opening procedures
• Become adept with lending software.
• Represent the credit union in a professional manner; provide quality service to members and internal customers and CUSOs.
• Report all problems or adverse situations to the Consumer Lending Team Lead as they arise and handle accordingly as instructed.
• Maintain knowledge of compliance laws applicable to fair lending including Equal Credit Opportunity Act (ECOA), Regulation Z (Truth-in-Lending), Fair Credit Reporting Act and other state and federal laws that may be applicable.
• Assume additional responsibilities as requested.

Benefits

• A full-time, permanent position that will reward you through either an incentive or bonus program.
• Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
• A flexible hybrid work schedule environment.
• We are committed to fostering career growth and development – when you join our organization it’s not just a job.
• We look to develop your skills aligned to our business needs and help you progress in your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree