Consumer Loan Support Specialist

Border Bank•Clearbrook, MN

3d•Onsite

About The Position

We're hiring a Full Time Consumer Loan Support Specialist to work at the Clearbrook, Minnesota Border Bank! Consumer Loan Support Specialists p rovide a high level of customer service. Greet customers in a friendly, professional manner, and direct them to the proper department. Will provide administrative support to the lending department and assists customers with loan questions, payments and payoffs. This position will also support the Relationship Specialists (tellers) as needed.

Requirements

Must have a high school degree or equivalent.
This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment.

Nice To Haves

Prefer 1-3 years of similar experience or training in a related position.

Responsibilities

Responsible for processing and scanning/imaging insurance policies and collateral perfection items in a timely manner, maintaining a loan tickler system and periodic audits on files for missing documentation.
Monitor and track flood insurance.
Answer customer questions that arise during the loan process and on an on-going basis thereafter.
Credit and collateral documents; accountable for tracking exception items.
Perform image check-back on real estate loans within the required 72-hour timeframe.

Benefits

Paid Time Off & Paid Holidays
Childbirth Recovery Leave & Parental Leave
Health, Dental, & Vision Insurance
Flexible Spending Account
HSA + Employer Contribution
401(k) + Employer Match
Bank paid Life Insurance & Long-Term Disability
Globe Life - Accidental Injury Insurance, Heart and Stroke Insurance, Cancer Insurance, Intensive Care Insurance
Hospital Indemnity Insurance, Critical Illness Insurance, Cancer Insurance, Accident Insurance, Life Insurance, Disability Insurance
Employee Assistance Program (EAP)
Wellness Dollars
Education Assistance and more!