Consumer Loan Specialist
TEKsystems•Vernon Hills, IL
2d•$23 - $23•Onsite
About The Position
We are seeking a Consumer Loan Specialist to join our team. This role focuses on back-end processing for consumer loans, supporting frontline departments with subsequent changes to loans and providing full assistance on product claims, purchases, and cancellations.
Requirements
- Quick learner
- Works well in fast-paced environments
- Demonstrates initiative
- Self-sufficient
Responsibilities
- Support Consumer Loan Servicing and/or Bankruptcy Team in achieving department goals.
- Process filing notifications, proof of claims, reaffirmations, and other account maintenance requests related to bankruptcies.
- Prepare documents and update existing loan records for approved changes such as modifications, balloons, and extension agreements.
- Communicate with third-party partners regarding Bankruptcy or Product Claims, Purchases, and Cancellations.
- Assist frontline departments with problem-solving via email and Microsoft Teams.
- Review, sort, and file all on-site mail related to Imaging.
- Answer questions regarding products, policies, and procedures.
- Deliver an exceptional member experience and meet/exceed service level standards.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
