Consumer Loan Specialist
About The Position
Oversee the documentation and submission process for home equity lines of credit, professional lines of credit, other consumer loans, and residential mortgages, as needed. Serve as the main point of contact to the relationship manager/loan officer, branches and borrower, as per the needs of the Branch, RM, real estate agent, underwriter/credit officer and closer from origination through closing. Obtain and verify the accuracy of all required documentation from client and third parties. Process and ensure that all loan files comply with company lending policies, as well as state and federal lending regulations.
Requirements
- Associate degree; High School diploma
- Five to seven years’ experience in a financial institution mortgage lending or consumer lending department with HELOC experience preferred
- Strong understanding and knowledge of consumer lending products and residential mortgages documentation
- Excellent oral and written communication skills
- Ability to read, write, and speak English clearly
- Ability to interact effectively and tactfully with all levels of the Bank either in person or over the telephone
- Ability to identify and resolve problems in a timely, objective, and confidential manner.
- Must be an organized, independent, and detail-minded individual
- Ability to operate a PC with proficiency in Word and Excel; working knowledge of Silverlake and Microsoft Outlook
- Ability to operate all office equipment
Responsibilities
- Review incoming consumer loan applications for completeness.
- Communicate missing items with branches and relationship managers/loan officers.
- Review new files as per the SLA within 24-48 hours.
- Review, analyze and evaluate loan applications and requested documentation for accuracy, including appraisals, credit reports, income and asset documents, prior to submitting loan to underwriter/credit officer for loan approval
- Disclose applicable loan packages within regulatory requirements
- Monitor and Manage pipeline to meet contract deadlines and expirations
- Monitor loan application status through automated reporting and data tracking
- Ensure follow-up procedures and proper timelines are adhered to with all loans in the Pipeline.
- Serve as a liaison between sales and underwriting to streamline the process.
- Assist with notifying applicants of loan decisions as necessary
- Assist in closing, post-closing or funding issues
- Assist/cross train in residential mortgage processing, as needed
- Maintains current knowledge of consumer & residential lending department policies and procedures
- Stay abreast of changes in Internal, State and Federal policies, standards, and regulations concerning lending practices.
- Develop, maintain knowledge, and comply with company policy and secondary market requirements pertaining to credit/security standards and regulatory requirements relative to conventional, government, and self-employed loans requirements.
- Stay up to date on Internal Compliance training
Benefits
- We offer a competitive compensation package, a generous paid time off program, comprehensive medical, dental and vision coverage, maternity/paternity leave, education reimbursement, wellness programs and more.
- We also offer participation in an Employee Stock Purchase Program and a 401K with a generous match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
