Consumer Loan Specialist - Chatsworth

Premier America Credit Union•Los Angeles, CA

1d•$23 - $29

About The Position

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family! What You Will Do: Responsible for the end-to-end processing of various Consumer Loan products, including direct and indirect vehicle loans, personal loans, credit cards, lines of credit, and share/certificate secured loans. Ensures timely and accurate funding by reviewing loan documents and underwriter stipulations in alignment with department SLAs. Process and fund consumer loans, including direct/indirect auto, personal, and secured loans. Review and validate required documentation and stipulations provided by underwriters. Coordinate with stakeholders such as dealerships and third-party partners (e.g., iLending) to obtain missing or additional information. Perform clerical and administrative duties such as file maintenance, discrepancy resolution, and loan report validation. Manage daily ACH postings and make necessary loan corrections based on report reviews. Reconcile and maintain department General Ledgers (GLs), track reporting data to ensure accuracy. Conduct quality control reviews for funded indirect loans and other completed reports. Monitor and process GAP refund check requests and maintain related tracking logs. Act as a backup processor for all Consumer Lending functions as needed. Provide support to Retail, Contact Center, and Loan Contact Center teams with loan inquiries and research. Assist in onboarding and training new hires and support branch/frontline team members. Collaborate with internal departments such as Accounting, Risk, Member Operations, and Consumer Lending for issue resolution and process improvements.

Requirements

One (3) to three (5) years of Consumer or Commercial Loan Processing experience or equivalent.
High School graduate or equivalent.
Thorough knowledge of Credit Union products, services, and policies.
Basic Accounting, Microsoft Office, Word, Excel. â ¢ Knowledge of Consumer loan documents, DMV documents and Loan Origination system.
Strong analytical, critical thinking and problem-solving skills including ability to research questions, analyze data, compile results, recommend solutions and effectively communicate information to a variety of levels.
Strong attention to detail and organizational skills.
Ability to successfully work independently and in a team environment.
Excellent communication skills.
Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Equal Opportunity Employer – Veterans / Disabled
Drug-free Workplace

Responsibilities

Responsible for the end-to-end processing of various Consumer Loan products, including direct and indirect vehicle loans, personal loans, credit cards, lines of credit, and share/certificate secured loans.
Ensures timely and accurate funding by reviewing loan documents and underwriter stipulations in alignment with department SLAs.
Process and fund consumer loans, including direct/indirect auto, personal, and secured loans.
Review and validate required documentation and stipulations provided by underwriters.
Coordinate with stakeholders such as dealerships and third-party partners (e.g., iLending) to obtain missing or additional information.
Perform clerical and administrative duties such as file maintenance, discrepancy resolution, and loan report validation.
Manage daily ACH postings and make necessary loan corrections based on report reviews.
Reconcile and maintain department General Ledgers (GLs), track reporting data to ensure accuracy.
Conduct quality control reviews for funded indirect loans and other completed reports.
Monitor and process GAP refund check requests and maintain related tracking logs.
Act as a backup processor for all Consumer Lending functions as needed.
Provide support to Retail, Contact Center, and Loan Contact Center teams with loan inquiries and research.
Assist in onboarding and training new hires and support branch/frontline team members.
Collaborate with internal departments such as Accounting, Risk, Member Operations, and Consumer Lending for issue resolution and process improvements.