Consumer Loan Specialist

Mariner Finance, LLC • Pittsburgh, PA

4d • Onsite

About The Position

Position: Consumer Loan Specialist
Company: Mariner Finance
Location: On-site/in office
Hours: full time - 40 hours per week
Responsibilities:
Handles inbound customer support calls.
Manages outbound sales and collection calls.
Contacts customers with past due balances to offer possible solutions and resolve delinquency.
Completes full-cycle credit loan application process.
Analyzes credit and financial information for current and potential customers.
Consistently achieves monthly sales goals related to company products and services.
Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.
Mains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Requirements

• 1+ years of experience in a sales position.
• High school diploma, bachelor’s degree preferred.
• Highly motivated individual with an interest in the consumer finance industry.
• Capable of creating and sustaining individual sales goals.
• Excellent written and verbal communication skills.
• Ability to use various technologies and learn new programs.
• Complete functions in a timely manner while maintaining accuracy.
• Must be able to obtain any essential licenses required by the state.

Responsibilities

• Handles inbound customer support calls.
• Manages outbound sales and collection calls.
• Contacts customers with past due balances to offer possible solutions and resolve delinquency.
• Completes full-cycle credit loan application process.
• Analyzes credit and financial information for current and potential customers.
• Consistently achieves monthly sales goals related to company products and services.
• Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Benefits

• Health, dental, and vision insurance.
• 401k and company matching.
• 11 public holidays and 15 days PTO.
• Education assistance program.
• Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
• 401(k) and Company Matching Contributions
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industry-specific training programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED