Consumer Loan Processor

BECU•Lexington, KY

9d•$22 - $38•Hybrid

About The Position

As a Consumer Loan Processor, you’ll be at the heart of helping members achieve their financial goals. You’ll use your expertise to guide loans smoothly from application to funding—ensuring every detail is accurate, compliant, and aligned with the high‑quality service BECU is known for. Your role empowers you to deliver meaningful support, remove barriers for members, and create a lending experience that feels seamless, efficient, and human. Your knowledge, attention to detail, and dedication to service will directly shape how members experience BECU. Note: This role is hybrid and requires 3 days onsite at Tukwila, WA office.

Requirements

Associate’s degree in Business, or equivalent work or educational experience required.
Typically one year experience in Consumer Lending required.
PC skills, with the ability to learn new software.
Math and basic accounting skills
Full-time hours required, with additional hours as necessary

Nice To Haves

Bachelors degree preferred.
Verbal and written skills to effectively communicate and provide customer service.
Organizational skills, with the ability to handle multiple tasks by prioritizing job responsibilities.
Thorough knowledge of all RESPA, HMDA, Fair Lending, and ECOA rules and regulations.

Responsibilities

Lending Expertise & Compliance: Use your thorough understanding of loan policies, lending practices, and regulatory requirements to ensure every loan is processed accurately and in compliance.
Underwriting Coordination: Partner with members, branch teams, and underwriters to clear underwriting conditions and help secure timely final approvals.
Application Validation: Review loan applications to make sure they’re complete, properly scored in the Loan Origination System, and fully accurate before closing.
Vendor Collaboration: Work professionally with external vendors to resolve collateral conditions and keep loan applications moving forward.
Document Review & Analysis: Evaluate income verification, insurance documents, titles, purchase orders, and other materials to determine creditworthiness and collateral acceptability.
Loan Funding & Closing Preparation: Complete funding and disbursements while preparing all necessary loan documents for member signatures.
Queue & Inbox Management: Monitor multiple processing queues and email inboxes to maintain service-level standards and ensure timely follow‑up.
Multi‑Loan Workflow Handling: Manage several loans simultaneously in a fast‑paced environment, while responding to calls and questions with confidence.
Member & Partner Communication: Communicate with members, Marine Title companies, and dealers to finalize terms and schedule signing appointments.
Post‑Closing Review: Confirm that all documents are executed correctly and closing conditions are satisfied after loan completion.
Pricing & Product Knowledge: Maintain comprehensive knowledge of BECU’s loan products, pricing structures, forms, and required documentation.
Quality Control & Risk Management: Ensure all documentation is complete, collateral is properly secured, and loans meet BECU’s standards and best interests.
Loan Product Assessment: Evaluate BECU loan products to provide appropriate alternatives that best meet member needs.
Member Experience Advocacy: Deliver prompt, professional, and courteous service—resolving concerns with empathy and thoughtful follow‑through.
Cross‑Department Insight: Understand how Credit Union departments work together to support the Consumer Loan process.
Other Duties as Assigned: Adapt to evolving needs and support additional responsibilities as required.