Consumer Loan Processor (Previous Financial Experience Not Required)

HealthCare Associates Credit Union • Lisle, IL

3d • $23 - $28 • Onsite

About The Position

This position is responsible for helping our members achieve their financial goals by providing initial member contact, preparation of consumer loan applications for decision, funding the loan, disbursing the proceeds, and after-booking tracking.

Requirements

• High school diploma or equivalent
• Typing speed of at least 30 wpm
• NMLS certification required or ability to obtain within 60 days
• Friendly, professional, and organized
• Excellent communication and problem-solving skills
• Comfortable with Microsoft Word and Excel
• Able to work under pressure with accuracy
• Performs basic math with precision
• Maintains confidentiality and professionalism

Nice To Haves

• Financial institution experience preferred

Responsibilities

• Loan Application Screening
• Confirm membership eligibility
• Ensure application details are complete and accurate
• Match loan type to purpose and collateral
• Pull credit reports and assess applicant qualifications
• Gather required documents (e.g., paystubs, insurance, purchase orders)
• Loan Processing and Disbursement
• Review loan conditions and verify accuracy in system (Symitar)
• Prepare and send loan documents for signature
• Disburse funds and confirm repayment methods
• Assemble and deliver loan packages to members
• Scan and track required documentation
• Member & Staff Service
• Provide professional support via phone, email, and in person
• Assist members with the loan process
• Cross-sell credit union products and services
• Explain loan decisions and procedures
• Help resolve basic account issues and process transfers
• Loan Auditing
• Review loan setup for accuracy (term, payment, method)
• Proofread loan documents and organize scan packages
• Post-Booking Tracking
• Manage vehicle title documentation and lien placement
• Release titles and update accounts for paid-off loans
• Scan and maintain loan documents
• Track insurance coverage and follow up as needed
• General Support
• Handle departmental mail and internal emails
• File documents, process billing notices
• Assist with various administrative tasks

Benefits

• 4 weeks of paid time off
• Federal holidays off
• Opportunity for quarterly incentives
• Full benefits package
• 401K (Employer Matching up to 4.5% of eligible pay PLUS Employer Contribution of 4% of eligible pay)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED