Consumer Loan Processor

Fire Police City County FCU•Fort Wayne, IN

14h•Onsite

About The Position

JOB SUMMARY Interview credit union loan applicants, professionally representing the credit union throughout the process. Research background information on loan applicants and resolve discrepancies. Process loan applications and perform a variety of support duties related to the lending function within the credit union.

Requirements

Leadership
Decision Making
Excellent Oral and Written Communication
Ethical Conduct
High attention to detail
Organizational skills
High School Diploma or Equivalent

Responsibilities

Mail or e-mail loan applications and/or information to members and prospective members.
Gather background information on loan applicants, researching any discrepancies.
Interview loan applicants in person, by phone, email or text.
Assist members with the loan application process to ensure completeness of information. Ensure that all members feel welcomed to the credit union and are supported professionally in the process.
Answer questions for members throughout the process. Explain the loan process to include loan options, insurance required on credit union loan products, loan policies, interest rates, payoffs, etc.
Complete loan applications over the phone or electronically.
Verify employment of persons applying for loans.
Present application and supporting information to the underwriter.
Maintain a filing system and procedures to monitor that the required documentation is received and maintained appropriately and according to policies and procedures.
Send out credit notices.
May input loans into the system.
Cross-sell credit union products and services.
Calculate debt-to-income ratios on loan applicants.
Calculate how much of a loan applicant’s debt is secured or unsecured.
Verify the accuracy of loan amounts and repayment terms on approved loan applications.
Complete loan documents and disburse loans when approved.
Implement new loan products and services in accordance with management direction.
Ensure that loan files contain documents with proper signatures, dates, and other relevant data.
Assemble and verify accuracy of loan documentation
Check documents for proper vesting, legal descriptions, closing dates, and signatures.
Maintain new and paid consumer loan files. Perform a variety of clerical duties requiring knowledge of departmental procedures.
Other duties as assigned by President/CEO, Executive Management or Loan Manager.