Consumer Loan Processor (onsite)

Texell Credit Union • Temple, TX

445d

About The Position

Texell Credit Union is seeking a detail-oriented Consumer Loan Processor to work onsite at their Temple, TX headquarters. The role involves assisting staff and members through various communication channels and processing consumer loan applications post-underwriting decisions. The position emphasizes accuracy, effective communication, and problem-solving in a fast-paced environment.

Requirements

• High-level attention to detail and excellent organizational skills.
• Desire to work in a back-office and behind-the-scenes setting.
• Open availability to work during the week and half-day Saturday.
• Banking and loan processing experience (highly preferred).
• Two or more years of work experience with previous employers, indicating job loyalty.
• Ability to perform repetitive work efficiently and accurately.

Nice To Haves

• Experience in organizational skills.

Responsibilities

• Support retail and digital lending by processing all consumer loan applications for closing once underwriting decision has been made.
• Gather supporting documentation from the member and prepare documents for loan closing.
• Analyze and review documentation related to consumer loan applications for accuracy, legitimacy, and completeness.
• Communicate effectively over the phone, via email, or in person with members and all parties involved to ensure closing deadlines are met.
• Complete various title work duties such as preparing title packets, duplicate title requests, and release of liens.
• Effectively communicate with staff and internal departments to respond to inquiries and resolve problems.
• Audit booked loans for accuracy and correct any findings.
• Cross train on items such as Loan Adjustments, Total Loss Claims, Dealer Drafting, and Payoff Requests.
• Assist with problem solving, troubleshooting, and providing support in any area of the department as needed.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed