Consumer Loan Officer

EastRise Federal Credit Union • Montpelier, VT

4d

About The Position

The Consumer Loan Officer is responsible for analyzing and underwriting consumer loan applications received by the company. This position screens consumer loan applications to determine acceptability of the credit request based on the organization’s predetermined lending guidelines and the ability for the borrower to repay the loan. This position takes loans requests over the phone, online, and handles pre-approval requests. Requires management of high-volume calls, management of lending queues and provides back-up for indirect lending. Responsible for management of all lending inquiries and channels.

Schedule: Monday - Friday, 8:00 am - 5:00 pm, with occasional Saturdays from 9:00 am - 1:00 pm.

Location: Williston, VT or Montpelier, VT

Requirements

• Three years to five years of similar or related experience, including preparatory experience in a financial institution including one to two years consumer lending experience or other comparable combination of education and experience.
• Familiarity with credit union products and operations in consumer lending.
• Experience with consumer lending software; processing and underwriting software required.
• Must be at least 18 years of age.
• Favorable Background, Credit, Criminal, Bondability, and Reference Checks required. (Motor Vehicle check dependent on position.)
• Travel to other branches or locations may be required depending on position.
• Ability to analyze loan documents and tax returns to make sound underwriting decisions.
• Strong organizational, multi-tasking, data and information management, writing and member service skills.
• Strong written and verbal professional communication skills.
• Knowledge of Microsoft Office products, financial systems, and digital communication tools.
• Ability to work cooperatively with others, work efficiently and provide accuracy in a fast-paced environment.

Nice To Haves

• Associate's degree in business with related experience preferred.

Responsibilities

• Ensures that each approved application meets the company’s lending standards. The loan officer will underwrite and approve loans within the lending and pre-approval limits given to them in a pre- approved lending authority document and will use underwriting methodology by following the Consumer Lending policy and determining eligibility factors based on credit report and collateral values, employment history, tax forms, member assets, property value and other criteria.
• Maintain a knowledge of the direct, indirect, and green lending market by obtaining and reviewing competitor program information as needed. Looking for member solutions that serve the best interests of the member and the credit union. Maintain strict confidentiality practices for the protection and care of credit union members.
• Underwrite direct, indirect, and green loan applications according to policy and regulations. Underwrite small business loans according to policy and regulation. Help advance processors knowledge base and look to resolve/prevent fraud.
• Monitor assigned pipeline, keeping up on the tasks required between approval and closing to meet all program and service guidelines. Focus on providing excellent member, dealer, and vendor experience.
• Reach out to previous borrowers to review the mission of EastRise, offer any new products and services that may be beneficial. Close any lending product and refer deposition offerings to the appropriate channel. Meet stated solution goals as part of EastRise’s MRD culture. Look for cross-sell opportunities to expand relationships. Look to be an advocate for members and subject matter experts for internal and external teams.
• Provide back up as needed to the Consumer Lending Support staff by obtaining documentation to aid in processing and disbursing Direct, Indirect loans and assisting with Green Loan handling and producing daily and monthly loan reports.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, Reg Z. Military Lending Act, Suspicious Activity Act, Patriot Act, Bank Secrecy Act, Patriotic Act, Office of Foreign Assets Control and federal regulations regarding monetary transactions and reporting requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED