Consumer Loan Officer

State Bank of Southern UtahKanab, UT
30d

About The Position

A Consumer Loan Officer at State Bank of Southern Utah serves to help customers achieve their goals with auto, home equity, and personal loans while building strong community connections. You’ll grow referral networks through local engagement, respond to inquiries, and guide borrowers through every step—from analyzing credit to explaining products and pricing. Bring exceptional service by mastering lending programs, policies, and regulations, and representing SBSU with professionalism and integrity. At State Bank of Southern Utah, our core values define who we aspire to be each and every day. These values hold us accountable to each other and help us be the best version of ourselves. We look for candidates who find connection with our core values: Make a Difference : We are actively engaged. We genuinely care. We are knowledgeable and find solutions. Relationships Matter : We are committed to each other and our customers. We seek to understand, connect, and collaborate. Live with Integrity : We are trusted to do the right thing. We take responsibility for our individual roles and actions. Love What We Do : We are passionate and show up with enthusiasm. We are driven and continually look to improve. Share Positivity : We lift each other. We interact with a positive and optimistic attitude. Apply at State Bank of Southern Utah and be part of a team that lives by these values every day!

Requirements

  • High School Graduate or (GED)
  • Banking and/or Lending Experience
  • Strong computer skills including an advanced understanding of Microsoft Office Excel and Word
  • Must satisfactorily pass criminal background check and a credit report
  • Knowledge of standard loan procedures; underwriting experience
  • Knowledge of ProSign, Decision Pro, Laser Pro
  • Desire to work with the public and be actively involved in the community
  • Knowledge of bank products and services
  • Knowledge and experience using Microsoft Excel and Word
  • Ability to communicate effectively both in person and over the phone
  • Excellent customer service skills & attention to detail
  • Maintain a professional and approachable appearance
  • Collaborate and support colleagues and peers across the organization, while still being able to work independently when needed
  • Solid time management skills and the ability to organize prioritize and perform multiple tasks simultaneously
  • Ability to be discreet with employee and customer information
  • Capacity to work independently and motivation to achieve goals with minimal supervision
  • Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values

Nice To Haves

  • Bachelor’s degree (B.S.) from an accredited four-year college or university, in a finance or business-related field
  • Two years of banking experience
  • Prior lending experience

Responsibilities

  • Manage the consumer loan portfolio for the [branch name] branch with the aim of improving loan production and overall branch loan volume through production of auto loans, home equity loans, signature loans, and credit cards
  • Promote the [branch name] branch and its products and services
  • Interact with bank officers to further expand knowledge of banking and to develop existing customer relationships and cultivate new contacts
  • Maintain a working knowledge of the bank’s lending and credit policies; take loan applications, approve or reject loan applications within individual lending authority
  • Make sales and customer service calls on present and prospective customers within the branch banking area
  • Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements
  • Actively participate in community organizations and activities in a manner which reflects favorably on the Bank
  • Meet with customers and resolve any problems or complaints
  • Ensure a high level of customer service and ethics
  • Maintain and prepare records and reports as needed
  • Will assist with branch opening and closing procedures
  • Will work at least one Saturday per month

Benefits

  • Medical Insurance & HSA
  • Dental & Vision Insurance
  • Basic Life, AD&D and Long-term disability insurance
  • Supplemental life and AD&D options available
  • 401K with employer match
  • Annual Incentive Program
  • Paid Time Off (PTO) accrual every pay period
  • Up to 12 paid holidays per year
  • Childcare reimbursement program
  • Employee recognition program
  • Monthly wellness activities
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