Consumer Loan Loss Mitigation Specialist
About The Position
Job Overview: Provides loan workout alternatives to aid borrowers while reviewing bank, investor and regulatory guidelines to ensure the account is serviced according to policy. The candidate for this position will be responsible for: Assisting borrowers that are delinquent to bring their loan current through a loss mitigation program. Advise borrowers of the programs available based on the loan investor. Collect required documentation from borrower as outlined by investor. Analyze the financial condition of borrowers in hardship to determine a usable workout solution that will benefit Fidelity, investors and MI companies.
Requirements
- A high school diploma (or equivalent)
- Strong oral and written interpersonal communication skills
- The ability to organize and maintain account records
- Basic computer skills
- Ability to work flexible and/or late hours
Nice To Haves
- Two years’ experience in loan servicing or loan origination
- Working knowledge of investors, agency or regulatory guidelines as it relates to mortgage loans
Responsibilities
- Assisting borrowers that are delinquent to bring their loan current through a loss mitigation program.
- Advise borrowers of the programs available based on the loan investor.
- Collect required documentation from borrower as outlined by investor.
- Analyze the financial condition of borrowers in hardship to determine a usable workout solution that will benefit Fidelity, investors and MI companies.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
