Consumer Loan Document Preparer

Park National Bank • Newark, OH

3d • Hybrid

About The Position

RESPONSIBILITIES Complete independent review and interpretation of loan details presented in loan application and documentation provided by lender Accurately enter data into the documentation software based on transaction type and collateral specification Quality control loan documents created to ensure accuracy and compliance with all regulations Research and resolve issues with loan documents promptly and professionally Maintain SLA departmental goals and individual daily production goals Disburse loan funds based on transaction details Stay up-to-date with bank and regulatory changes affecting consumer loans Provide support and backup coverage to department; cross-training required Provide suggestions to management for improved work flow and service to customers Assist with department projects as requested by manager Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Analytical Thinking Able to Multi-Task or Juggle Priorities Ability to work as part of a team Ability to prioritize effectively to meet deadlines SCHEDULE / WORK ARRANGEMENT This is a full-time, hourly position. Typical hours are Monday–Friday, 8:00 a.m.–5:00 p.m., with one rotating late day per week (9:00 a.m.–6:00 p.m.). One Saturday on-call shift is required approximately every six weeks. Employees must work a minimum of 37.5 hours per week to maintain full-time status. This role is eligible for a flexible work arrangement and will typically report to the Newark (Alford Building) office one day per week.

Requirements

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Organizational Skills/Detail Oriented
• Analytical Thinking
• Able to Multi-Task or Juggle Priorities
• Ability to work as part of a team
• Ability to prioritize effectively to meet deadlines

Responsibilities

• Complete independent review and interpretation of loan details presented in loan application and documentation provided by lender
• Accurately enter data into the documentation software based on transaction type and collateral specification
• Quality control loan documents created to ensure accuracy and compliance with all regulations
• Research and resolve issues with loan documents promptly and professionally
• Maintain SLA departmental goals and individual daily production goals
• Disburse loan funds based on transaction details
• Stay up-to-date with bank and regulatory changes affecting consumer loans
• Provide support and backup coverage to department; cross-training required
• Provide suggestions to management for improved work flow and service to customers
• Assist with department projects as requested by manager
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees