Consumer Loan Assistant

Bancfirst • Sulphur, OK

270d

About The Position

Loan Assistants act as a support to multiple loan officers and also assist other loan personnel that produce consumer, construction, commercial, agriculture, commercial real estate and residential real estate loans. Performs various support duties pertinent to meeting the needs of our high profile customers and development of new business through the application and closing process. Extensive contact with customers and the public both in person and on the phone.

Requirements

• Excellent customer service skills.
• Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications.
• Proficient knowledge of BancFirst Loan Policy and Procedures, the Uniform Commercial Code, Business Law, Real Estate Law, and Federal Compliance Regulations, the training for which will be provided by BancFirst.
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines.
• Demonstrate above average problem solving and interpersonal skills.
• Work well individually and with a team while maintaining a positive attitude.
• Outstanding listening and communication skills, both written and verbal.
• Detailed oriented.
• Critical thinking skills.
• Excellent work ethic.
• Must be flexible and able to work additional hours when crucial to the department.
• Attendance and punctuality is an essential function of the job.

Nice To Haves

• Knowledge of loan process and loan documentation.

Responsibilities

• Assist lending staff with daily responsibilities, including document collection, closing, and telephone/personal interaction with customers and third party vendors to accommodate banking needs.
• Produce loan documents using Decision Pro and/or Laser Pro.
• Maintain open communication with members of the loan department as to the status of the loan and with vendors, and any other required parties, to the loan transaction.
• Order preliminary title policy, UCC searches, Flood Certificates, environmental reports, and other related data.
• Review closing documents prior to loan funding and ensures any pending items are addressed.
• Coordinates with borrower and/or insurance agent for lapsed or expiring insurances.
• Assists in obtaining updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file.
• Work Lender's Technical Exceptions.
• Interact with staff and departments for accurate resolutions to problems and errors.
• Will be cross-trained to act as a relief Teller and Customer Service Representative (CSR).
• Perform other job-related duties and special projects as assigned.

Benefits

• Excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities