Consumer Lending Servicing Associate

First Technology Federal Credit Union • Rocklin, CA

27d • $24 - $28 • Onsite

About The Position

The Consumer Lending Servicing Associate handles post-disbursement loan servicing tasks including due date changes, payment extensions, late fee reversals and financeable insurance products.
Here's what you can expect from the job and what you need to be successful:

Requirements

• Some experience in consumer lending in retail branch, originations, operations, support or servicing
• Ability to manage time effectively and prioritize work appropriately to meet deadlines
• Strong analytical and problem solving skills
• Proficient in simple interest calculation, amortization schedules and revolving/cycle loan calculations
• Proven skills and commitment in meeting or exceeding member expectations and requirements
• Ability to work in a fast-paced environment and meet deadlines without sacrificing quality
• Familiarity with Bank Secrecy Act and Lending Act regulations
• Working knowledge of Microsoft Office Suite; Intermediate knowledge of Excel

Responsibilities

• Process loan servicing transactions post-disbursement
• Answer employee and member inquiries (by phone and email) promptly and accurately
• Assist with Consumer Loan projects and initiatives as required

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees