Consumer Lending Administrator

FORUM Credit Union•Fishers, IN

50d•Onsite

About The Position

Are you ready to step into a dynamic role where you can make a real impact? We are seeking a motivated and detail-oriented Consumer Lending Administrator to support our Indirect and Consumer Lending teams. This position is central to ensuring the smooth processing of auto loan contracts and managing consumer loans. If you're a proactive problem solver with a passion for excellence, this might just be the opportunity for you! This position is an on-site role at our Corporate HQ in Fishers; this position is not remote or hybrid.

Requirements

A high school education or GED
One year to three years of similar or related experience
Proficient computer skills (Microsoft Office software)
Excel knoweldge and experience required
Enthusiastic & Positive Attitude

Responsibilities

Review and scan auto loan contracts; document receipt in the Loan Origination System.
Gather information to fund contracts, reject those with errors, and contact dealerships for missing documents.
Audit contract packages for non-compliance and misrepresented information.
Send daily loan statements and assist in servicing leases for FORUM.
Maintain daily Consumer Lending Sales Tracking reports and disburse finalized loans, collecting additional documents if needed.
Process transactions, print checks, complete payoff logs, and handle mailing tasks.
Support the Credit Card Portfolio with audits and assist lending teams with audits, file reviews, and business continuity updates.
Ensure strict documentation controls and protect sensitive information while providing exceptional member service.