Consumer Lender

OUCU Financial•Athens, OH

1h•$20

About The Position

At OUCU Financial, we're committed to helping our members achieve their financial goals through smart, accessible lending solutions. We pride ourselves on our member-first approach and a team that's passionate about making a difference. We are seeking a motivated and results-driven Consumer Lender to join our team. In this role, you will be responsible for identifying lending opportunities, building strong relationships, and guiding our members through the loan application process. At OUCU Financial, we believe that our employees make the difference. We recognize, appreciate, and empower our most valued assets - our employees! We offer an enthusiastic, team-oriented environment with unlimited growth opportunities. In addition, at OUCU, you will find a competitive compensation package, comprehensive training programs, an outstanding benefits package with an incredibly generous 401(k) retirement plan, and multiple volunteer opportunities to help our communities. The pay for this position starts at $20.47 per hour, with relevant education and experience considered in determining the starting pay rate. This position also earns incentive monthly, with no cap or limit on the amount of incentive that can be earned.

Requirements

Associate’s degree or equivalent education & experience.
Experience in sales and customer service. Knowledge of lending and financial services preferred.
Excellent communication skills, highly organized, and detail-oriented.
Resume and cover letter required.

Nice To Haves

Knowledge of lending and financial services preferred.

Responsibilities

Initiates loan applications and guides the member through the loan application process, ensuring a smooth and positive experience.
Identifies all products and services needed by the member, and cross-sells beneficial products and services.
Reviews loan applications submitted electronically. Obtains all necessary documentation to secure the loan. Evaluates credit reports and discusses the credit report with the member.
Contacts members via phone or in writing to resolve questions and finalize applications.
Executes a consistent sales process to build and develop member relationships while maintaining the Credit Union’s core values.
Maintains sales pipeline to capture all opportunities and ensure no member is left unserved.
Meets or exceeds sales goals established for the position.

Benefits

Multiple medical plan options, dental and vision insurance, OUCU pays 80%.
Employer paid long-term disability insurance, life insurance, and dependent life insurance
Paid vacation, sick, and personal time off. Vacation time increases based on years of service.
Generous 401(k) retirement plan
11 paid holidays per year
Paid time for volunteer opportunities to help our communities
Educational Reimbursement
Annual stipends to purchase logo wear
Free dividend checking and wires, Half off tax preparation fees
Free premium subscription to the Calm.com app with the ability to add dependants