At Bank of America, the company is guided by a common purpose to help make financial lives better through the power of every connection, driving Responsible Growth and delivering for clients, teammates, communities, and shareholders. The company is committed to being an inclusive workplace, attracting and developing exceptional talent, supporting teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in communities. Bank of America maintains an in-office culture with specific attendance requirements, allowing for appropriate flexibility. This job is responsible for providing phone-based services to relationship jobs, requiring the representative to handle several inbound service calls daily to address financial needs. Key responsibilities include deepening client relationships by referring them to specialized sales teams and serving as a central entry point into a fully licensed financial services career. The role also involves managing products, trading in self-directed accounts, and maintaining knowledge of chat functionality and a wide variety of products.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees