Consumer Insights Manager

Del Monte Foods • Walnut Creek, CA

259d • $116,929 - $198,718

About The Position

Del Monte Foods (DMFC) is a multi-national food company headquartered in Walnut Creek, CA, with a powerful portfolio of brands, including iconic Del Monte®, Contadina® and College Inn®. Our premium-quality meal ingredients, snacks and beverages can be found in six out of ten U.S. households. At Del Monte Foods, we believe in supporting one another. In helping our people shape their own careers - in letting them grow outward, upward and across disciplines. We are tending to the greater good, providing accessible, nourishing, great-tasting food for all. We are Del Monte Foods - Growers of Good.

Requirements

• BA/BS degree required
• 5+ years' experience in custom research; previous market research supplier, syndicated research and innovation experience a plus (Non-CPG experience will be considered)
• Demonstrated experience with qualitative and quantitative research technique including concept, product, advertising, and package testing, brand tracking, awareness and usage, and segmentation analyses.
• Ability to manage and get the best out of outside vendors who will execute market research and general consultation projects.
• Prior use or familiarity of agile DIY research platforms.
• Excellent project management skills.
• Superior critical thinking and problem-solving skills.
• Excellent written and oral communication skills, able to modify content to reflect audience needs.
• Demonstrated consulting skills; able to listen, interpret, and influence.
• Ability to tell a story, pulling from multiple data sources to build a deeper, holistic understanding.
• Comfortable championing a strong, consumer-centric point of view.
• Flexible and nimble - can adapt to changing priorities and needs.
• Strong work ethic with a willingness to jump in and help.
• Intellectually curious - digs deep to better understand data.

Responsibilities

• Manage insights development for Del Monte's COS Vegetable & Tomato products, partnering with cross-functional teams to profitably grow both established and new businesses.
• Leverage a full range of insight-generating tools/methods to provide actionable consumer insights that guide business strategies, facilitate better business decisions, and solve business challenges.
• Collaborate on the development of a robust pipeline of innovation opportunities, and well-executed launches.
• Partner with Category Insights and Customer Strategy to identify opportunities to leverage insights in customer conversations.
• Simultaneously manage multiple projects with multiple partner teams.
• Partner with cross functional teams to identify critical business questions, determine optimal research solutions, manage research execution, oversee analysis, and deliver actionable recommendations which reflect a thorough understanding of broader business context and implications.
• Design research which reflects priority needs and key decision criteria.
• Leverage traditional best-practice methodological approaches as well as new, emerging techniques.
• Leverage a combination supplier partners and agile platform tools to conduct research.
• Design research plans which reflect a balanced understanding of stage-gate requirements and needed agility, ensuring appropriate level of rigor given associated risk.
• Provide thought leadership guided by objective insights and consumer perspective.
• Champion understanding and application of consumer learning.
• Ensure projects are designed to provide maximum business value, are fiscally prudent, and aligned with strategic priorities.
• Partner with HQCI to identify opportunities to better leverage our insights in Customer conversations.
• Manage custom Shopper Insights projects as warranted.
• Other duties as assigned.

Benefits

• Competitive salary.
• Comprehensive benefits package including Medical, Dental, Vision, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Manufacturing
• Education Level: Bachelor's degree