Consumer Insights Analyst

Papa John's • Atlanta, GA

1d

About The Position

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Job Summary The Consumer Insights Analyst is responsible for gathering and analyzing data to provide actionable insights that enhance the understanding of customer preferences, behaviors, and market trends. The role works closely with cross-functional teams to support product development, marketing strategies, and overall business growth. Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place. Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF . See terms & conditions for site use.

Responsibilities

• Design and implement research studies, leveraging both quantitative and qualitative methodologies.
• Collect, clean, and analyze data from various sources, including surveys, user analytics, and market research, to identify trends and patterns.
• Assist in the development of surveys, questionnaires, and other data collection tools to gather relevant consumer information.
• Conduct in-depth analysis of consumer feedback, reviews, and social media sentiment to uncover insights into customer preferences and satisfaction.
• Present findings and insights through clear and compelling reports, presentations, and dashboards.
• Work closely with cross-functional teams, including Marketing, Menu Strategy, Operations, Digital Customer Experience, and Enterprise Strategy, to integrate consumer insights into decision-making processes.
• Stay updated on industry trends, competitive landscape, and emerging technologies to inform research strategies and methodologies.
• Support the evaluation of new research tools and technologies to enhance the efficiency and effectiveness of the Consumer Insights function.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees