Consumer Funding Representative

Rhinebeck BankPoughkeepsie, NY
1d$22 - $25

About The Position

The Consumer Funding Representative plays a hands-on in driving the lending experience from approval through funding across indirect auto, direct consumer, and residential/home equity products. This position offers involvement in the full loan lifecycle, working closely with dealers, branch teams, and Loan Servicing to deliver smooth, timely closings while ensuring accuracy and compliance. Ideal for someone who enjoys collaboration, variety, and making an impact on both customer and business success.

Responsibilities

  • Review contracts received from auto dealers for completeness and accuracy.
  • Fund appropriate dealer.
  • Deliver completed loan packages to the Loan Servicing Department.
  • Prepare and mail dealer reserve statements and applicant declination notices.
  • Maintain accurate records and reporting of funded loans.
  • Prepare loan documentation for Direct consumer loans, ensuring accuracy and completeness before customer signing.
  • Verify all stipulations required for loan approval, including income documentation, insurance, and other required conditions.
  • Guide customers through the consumer loan process, providing clear communication and support from approval to funding.
  • Coordinate with branch staff to schedule customer loan signings and ensure a seamless funding experience.
  • Ensure all executed loan documents are received, properly recorded, and uploaded into the loan system for servicing.
  • Address customer inquiries regarding loan terms, conditions, and funding timelines.
  • Execute Rate Locks for correspondent bank residential mortgages
  • Coordinate Home Equity closings
  • Prepareclosing documentation for Home Equity Loans and Line of Credit, ensuring funds are disbursed accurately, and submitting completed files to Loan Servicing.
  • Assist with HMDA Reporting, as needed
  • Generate Loan Estimates for rate locks and changes of circumstances in accordance with TRID guidelines.
  • Ensure file compliance throughout the home equity process.
  • Knowledge and understanding of the SAFE Act, TRID, ECOA, HMDA, ATR/QM, Flood, etc.
  • Responsible for working with dealers and customers to research and resolve problems and answer questions.
  • Follow bank policies and procedures
  • Advise dealers of funding and reserve amounts.
  • Positive contribution in a team environment.
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