Consumer eBanking Manager
About The Position
The Consumer eBanking Manager will lead and oversee the Consumer eBanking team, ensuring effective day-to-day operations, strong service delivery, and ongoing development of team members. This role serves as a subject matter expert for consumer eBanking products, partnering with internal stakeholders to support product implementations, enhancements, and customer adoption. The position also plays a key role in risk management, fraud mitigation, audit support, and regulatory compliance, while driving continuous improvement and high-quality consumer eBanking solutions.
Requirements
- Proven leader with the ability to coach, engage, and develop team members while maintaining accountability.
- Clear, effective communicator with strong interpersonal skills and the ability to build productive relationships.
- Highly organized, detail‑oriented, and able to work independently in a fast‑paced, changing environment.
- Professional, calm, and customer‑focused when handling pressure, challenges, and complex situations.
- Demonstrates integrity and confidentiality with proficiency in Microsoft Office and consumer eBanking tools.
Benefits
- Health, Dental, and Vision Insurance
- Health Savings Account with Employer Contributions
- Short and Long Term Disability
- Employer Paid Life and AD&D Insurance
- Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
- 401(k) with Employer Match & Profit Sharing
- Paid Time Off
- Flexible scheduling
- Education Assistance Program
- Product & Service Discounts & more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
101-250 employees
