Consumer Direct Loan Officer

Fairway Home MortgageMadison, WI
2dOnsite

About The Position

Be part of a team that's committed to making a difference. We believe in our work and our customers. Are you a driven mortgage professional looking to grow your career with a team that values speed, service, and culture? We are looking for an ambitious Loan Officer to join our branch. In this role, you won’t just be processing applications; you’ll be a strategic advisor helping clients achieve the dream of homeownership while building a robust referral network in a supportive, high-energy environment. Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Requirements

  • Experience: 1+ years of mortgage origination experience is required.
  • Technical Knowledge: Deep understanding of Conventional, FHA, VA, and Jumbo loan products, as well as current investor guidelines.
  • Regulatory Savvy: Solid grasp of mortgage lending regulations and the SAFE Act
  • A Relationship Builder: You have a proven track record of managing internal and external partnerships with high emotional intelligence.
  • A Problem Solver: You thrive in fast-paced environments and possess the "business acumen" to make sound decisions under pressure.
  • A Cultural Contributor: You value accountability, diversity, and continuous improvement—and you know how to have a little fun while getting the job done.

Responsibilities

  • Loan Origination: Manage the full loan lifecycle—from initial application and term negotiation to verifying documentation and closing.
  • Business Development: Create and execute a proactive marketing plan to build lasting partnerships with realtors, builders, and community influencers.
  • Financial Advising: Analyze complex financial data to recommend the best mortgage products for each client's unique goals.
  • Collaboration: Work seamlessly with our internal processing and underwriting teams to ensure a smooth, timely experience for the borrower.
  • Compliance & Excellence: Stay ahead of industry trends and maintain strict adherence to federal/state regulations (including the SAFE Act) and company guidelines.
  • Client Advocacy: Provide rapid, expert responses to inquiries, guiding consumers through our lending procedures with transparency and care.
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