Consumer Digital Solutions Manager

MedImpact Healthcare Systems, Inc. • San Diego, CA

107d • $71,614 - $119,953

About The Position

In this role, you will play a pivotal part in delivering a re-imagined consumer digital solutions portfolio that enhances business performance and end user experiences. You will collaborate with cross-functional teams, leverage insights and consumer centric design, to oversee the implementation of digital strategies to meet organizational goals. If you are passionate about healthcare, problem-solving, and creating impactful digital experiences, this is an exciting opportunity to grow and make a difference in a forward-thinking environment.

Requirements

• BS/BA and 5+ years’ experience or equivalent combination of education and experience, and 2 years' of SME in respective areas.
• Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data.
• Working knowledge of key business applications such as Figma, Google Analytics, Salesforce, and Jira, Confluence.

Responsibilities

• Responsible for new product development and life-cycle management from ideation to launch, including end-of-life planning to deliver a market leading consumer digital asset portfolio.
• Responsible for rapid prototyping and piloting emerging technologies to test viability before full-scale implementation.
• Stay current with Pharmacy Benefit Management, healthcare industry, digital health trends to incorporate learnings into product design and planning.
• Act as a Voice of Customer to inform personas, roadmaps, backlog prioritization of web, mobile and connected devices assets.
• Design user journeys that address user pain points, unmet needs and optimize touch points to balance clinical value, technology feasibility and business impact.
• Lead cross-functional teams to drive alignment and continuous improvement for on-time delivery of high-quality products and user experience.
• Expand omni-channel communication tools and campaigns to strengthen our mobile first strategy.
• Responsible for implementing analytics and measurement capabilities to build reporting dashboards.
• Acts as an SME while supporting internal training and external client demos highlighting product features, benefits and effectively resolving consumer, client challenges.
• Contribute to the go-to-market strategies, positioning and launch plans, in coordination with marketing communication, sales, operations and external agency teams.
• Model and cultivate behaviors that achieve business success, including collaboration, accountability, and ownership.

Benefits

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees